A Rant About Customer Service

Originally published at Angels Dust. You can comment here or there.

Real...clear...ENGLISH. Hellelujah!

I almost went back to church after speaking to my customer service rep. I was so happy, it didn't even matter that I had to repeat my name, address, phone number and email address 4+ times, not to mention he processed my credit card number wrong the first time, I didn't care...because he spoke English and I was so proud to be an American at that very moment.

As dramatic as it sounds, I mean every word. Don't get me wrong, I do not have anything against foreigner's, but what corporate America has to realize that if they ship off all these jobs overseas and make a bunch of people that don't even know how to speak the native language of 90% of their customers, there's something wrong, and they will loose money because we will stop dealing with it.

That's one of the main reasons I stopped selling Avon. If I had a problem with my representative account that required me to call into customer service, I was on the phone 1/2 hour longer than necesary because the customer service representative could not understand me. It's unnessesary, so please Avon corporation, bring the jobs back to America!

Ok I'm done preaching. I seriously had to get that off my chest though!